Definitions and interpretation
|Fratrem Group Ltd or us||Fratrem Group Ltd, a company incorporated in England and Wales with registered number 08002465 whose registered office is at Northgate House North Gate House, North Gate, Nottingham, United Kingdom, NG7 7BQ
Email: Info @ fratremgroup.com
Fratrem Group Ltd is registered with the Information Commissioner’s Office (ICO) – Reference ZA725122
For purposes of GDPR, is the “data controller” is Mr Nathan Nagel
|Data||collectively all information that you submit to Fratrem Group Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the new General Data Protection Regulation (GDPR).|
|Website||the website that you are currently using, https://fratremgroup.com/ and any sub-domains of this site unless expressly excluded by their own terms and conditions.|
|User or you||any third party that accesses the Website and is not either (i) employed by Fratrem Group Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Fratrem Group Ltd and accessing the Website in connection with the provision of such services.|
|GDPR||The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU.|
|Cookies||a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause titled Cookies.|
|UK and EU Cookie Law||the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.|
|“including”||is understood to mean “including without limitation”.|
- Introduction and scope
- Data collected
Subject to the interaction we might collect the following Data, which includes personal Data, from you including:
- Identity Data: Title, First name, and Last name (surname).
- Professional data: Job title, Country you work in, Place of work (for attending specific online events, courses, webinars, conferences), and Medical Licence number (for CME/CPD)
- Contact Data: Email address, billing address, delivery address, and telephone number.
- Transaction Data: Any purchases and payments made to us.
- Technical Data: Login data, browser type, time zone setting, and location, etc.
- Profile Data: Username and password for this website (and subsites), your interests (medical specialities/topics), preferences, feedback, and survey responses.
- Usage Data: How you use our website, services, and products.
- Marketing and Communications Data: Your marketing and communication preferences from us and our third parties.
We do not collect any sensitive data about you (date of birth, national insurance number, passport details, family, ethnicity, religious beliefs, sexual orientation, health, genetics, criminal offences etc)
- How we collect data
We collect data using various methods, including:
Direct Interaction: When you fill in any forms on our websites or when you communicate with us via email, post, phone, or social media and also:
- Order our products and services.
- Attend an online event (webinar, conferences, and courses)
- Connect with us on social media.
- Create an account with us.
- Subscribe to our publications.
- Request information to be sent to you.
- Take part in a survey or provide us with feedback.
- Leave a comment on our website.
Automated technologies and interactions: Whilst you use our website, we may automatically collect Technical Data through cookies, server logs, and similar technology.
We use Google Analytics in order to improve our website and services. In this instance, Google is the Data Processor and Mr Nathan Nagel is the Data Controller.
You can opt-out of being tracked by Google Analytics.
To opt-out of being tracked by Google Analytics across ALL websites, visit http://tools.google.com/dlpage/gaoptout.
- Our use of Data
We will only use your personal data when legally permitted to do so, including:
- Perform a contract of services.
- Provide you with a free or paid product/service that you ordered.
- Connecting with you on social media such as LinkedIn where your email address forms part of your contact data.
- Give you access to any course, webinar, conference, forum or any online resource centre that we have on our website and any sub-domains.
- Internal record keeping for legal and regulatory obligation (Tax etc)
- We will retain any Data you submit for 12 months (unless we are legally required to hold it for longer, i.e. for tax purposes.)
All personal Data is stored securely in accordance with GDPR. For more details on security see the clause titled Security.
- Marketing Communications
You can unsubscribe at any time by emailing Info @ fratremgroup.com
All of our e-newsletters are handled by SendInBlue or MailChimp (GDPR compliant and Privacy Shield certified) where you can directly unsubscribe by emailing Info @ fratremgroup.com
- Disclosure of your personal data
We will only disclose your personal data to the following parties located in the UK and the European Economic Area (EEA) for the reasons explained below:
|HM Revenues & Customs||If you undertake any financial transactions with us (purchasing products and services) we legally have to record all transactions for tax purposes.|
|Professional advisers (accountants, bankers, auditors, insurers, legal etc)||Our accountant processes our financial data, and any payments you make to us will be recorded in our banking system. We are insured and legally covered. Any data relevant to claims would need to be legally provided to our professional advisers.|
|Service Providers (IT and System administration)||We may employ third-party IT companies to manage our website and systems. We will ensure any company that we use is GDPR compliant.|
- Third-party services providers in and outside of the EEA
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European Law has prohibited transfers of personal data outside of the EEA unless the transfer meets the criteria.
Fratrem Group Ltd currently uses the following third-party service providers which are based in and outside of the EEA.
|SendInBlue||E-Newsletter||France (In EEA)||https://www.sendinblue.com/legal/privacypolicy/||GDPR Policy
|Google Analytics||Improve the website||USA||https://policies.google.com/privacy|
GoToWebinar, GoToMeeting, and GoToTraining
|Webinars, Conferences, Courses, and CME/CPD videos.||USA||https://www.logmeininc.com/gdpr/resource-center||https://www.logmeininc.com/gdpr/resource-center|
Any Data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Before our Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies.
By giving your consent to the placing of Cookies, you are enabling Fratrem Group Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
How to change your Cookie setting
Please note that most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
Our website currently uses the following Cookies:
|This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.||Persistent|
|Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||1 Day|
- Accessing your own Data / Subject Access Request
You have the right to ask for a copy of any of your personal Data held by Fratrem Group Ltd (where such Data is held) by contacting the DPO Mr Nathan Nagel Info @ fratremgroup.com
- Your right to be forgotten (Erasure Request)
You have the right to have all of your personal data (with the exception of data that is required for legal reasons i.e. financial transactions) removed from all of our systems by contacting the DPO Mr Nathan Nagel Info @ fratremgroup.com
- Links to other websites
Data security is of great importance to Fratrem Group Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
Our website uses a Multi-level firewall, Proven anti-virus and detection of intrusion attempts, Encrypted data transmission using SSL.
If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.
- Breach Notification
If there is a data breach, we will report it to you within 72 hours, unless the breach is considered harmless and poses no risk to individual data.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
- Changes of business ownership and control
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.